Terms & Conditions

Terms and conditions for all of our escape rooms, cancellation policy, and safety policy.

Special Policies for Each Adventure

Starlight Motel: This experience contains low-light and flashing light conditions, unsettling scenery and sounds, jump scares, and at least one member of your team will need to get on their hands and knees. No one under 16 admitted without an adult.

Yuletide Magic: This experience contains flashing Christmas lights that cannot be disabled.

Zero to Hero: This experience contains flashing overhead lights that cannot be disabled.

Classified: This experience utilizes scents that could affect allergies including cinnamon and mint. This experience also contains some brief flashing lights and fog that cannot be disabled.

The Inventor’s Enigma: This experience contains a fog effect that can be disabled upon request.

Dr. Fratelli’s Cabin: This experience is on the 1st floor which is accessible only by stairs. It contains brief flashing lights that can be disabled upon request.

Help Wanted: This experience contains some brief flashing lights and fog effects.

Dark Lullaby: This experience contains low-light and flashing light conditions, unsettling scenery and sounds, jump scares, and at least one member of your team will need to get on their hands and knees. No one under 16 admitted without an adult.

Cancellation Policy

You are buying tickets to limited capacity experience, please understand that we cannot allow refunds. Rescheduling will be at the owners discretion and may be subject to a rescheduling fee.

Safety Policy

Last Updated: March 30, 2022

As excited as we are to have guests again, we want to make sure we have a safe and controlled atmosphere.  Below is our current policy:

  • All bookings are private and we ask that groups enter the building together and no more than 15 minutes prior to your experience.

  • The capacity limits listed on our booking page for each room cannot be exceeded.

  • Hand Sanitizer will be in full supply in each room and will be encouraged to be used frequently during your escape experience.

  • Our no-cancellation policy will be waived for illnesses. If you have exhibited any symptoms of COVID-19, please inform us as soon as possible so we can reschedule you.