Questions? We’ve Got Anwsers!

Unravel the mysteries surrounding your next escape room adventure with Escape Artist Greenville’s FAQ section. From inquiries about booking procedures to details on room difficulty levels and group sizes, we’ve compiled comprehensive answers to ensure your experience is seamless from start to finish.

General Questions

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WHAT IS AN ESCAPE ROOM?

In our interactive escape rooms, you and your team will need to work together to “escape” the room before time runs out.  To succeed you’ll need to solve puzzles, crack codes, find hidden items and more.  It’s great for groups of friends, family or coworkers who want relief from the same old activities and want a night out in downtown Greenville.

WHAT IS SPECIAL ABOUT ESCAPE ARTIST GREENVILLE?

We pride ourselves on detailed sets and stories that transport you to an alternate time and place. Our actors fully immerse you in the experience, making it even more engaging for you and your group. Our theme-based puzzles are challenging, rewarding, and carefully crafted with attention to detail.

THIS SOUNDS LIKE THE MOVIE SAW. IS IT SCARY?

Most of our experiences are not scary. Think of it more like the movie The Goonies or Indiana Jones. The Starlight Motel and Dark Lullaby are our only two scary experiences.

WILL WE BE LOCKED IN?

No. You can exit at any time. Safety is our top priority.

Making A reservation

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HOW LONG DOES IT LAST?

The timed portion of our experiences run approximately one hour. Including introduction and conclusion you can plan to spend about 75 minutes with us.

WILL I BE PLAYING WITH STRANGERS?

Nope! All our bookings are private so you’ll be playing the games only with the people you bring with you.

HOW MUCH DOES IT COST?

Our classic experience tickets are $32/ticket for a group of 4 or more, $35/ticket for a group of 3, and $44/ticket for a group of 2.

Our premium experience tickets are $36/ticket for a group of four or more, $40/ticket for a group of 3, and $56/ticket for a group of 2.

WHY DO THE “PREMIUM EXPERIENCES” COST MORE?

Our premium experiences utilize multiple actors and include larger, more elaborate sets and challenges. Our current premium experiences are The Starlight Motel, Help Wanted, Dark Lullaby, and Castle Flüffendor.

WHAT DAYS AND TIMES ARE YOU OPEN?

We are open Thursday – Monday starting at 12:00 PM. For a list of available time slots, just click “Book Now” at the top of this page.  Would you like to bring a group outside our regularly schedule time slots? Just Ask!

WHAT TIME SHOULD I ARRIVE?

Please arrive 15 minutes before your scheduled adventure time. Our lobbies contain pre-show elements that enhance the experience.  IF YOU ARRIVE LATE WE MAY BE FORCED TO CUT ELEMENTS OF YOUR GAME FOR TIME.

IS THERE AN AGE LIMIT?

You must be 16 years or older to participate in any of our experience without an adult.

CAN I BRING MY BABY/TODDLER INTO ONE OF YOUR HORROR EXPERIENCES?

No. Children 5 and under are NOT PERMITTED in The Starlight Motel or Dark Lullaby.

WHAT IS YOUR RESCHEDULING POLICY?

We require 48 hours advance notice for any schedule change requests, otherwise we charge a $50 rescheduling fee.  We cannot reschedule via email, so please call 864-509-9305.

Experiences With Actors

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I SEE YOUR EXPERIENCES HAVE ACTORS. WILL THEY BE IN THE ROOM WITH ME THE WHOLE TIME?

Nope! The actors appear only at certain times to advance the story or provide help.

I SEE YOUR EXPERIENCES HAVE ACTORS. WILL THEY TOUCH ME?

No, our actors will not physically touch you. Safety is our top priority for both our customers and our actors. Anyone intentionally touching or verbally harassing our actors will be asked to leave immediately.

I’M STILL UNSURE ABOUT AN EXPERIENCE WITH ACTORS.

Our actors can help you feel more immersed and really get into the game. In our most recent customer survey, 98% of respondents said the presence of the actors “enhanced the experience.”